The better prepared you are to provide all your system information, the less time your call will take. We might even be able to resolve your issue for as little as $9.99!
Once you're all set with all your system CDs and identifying information, call us at
We look forward to helping you.

Your HP serial number will help your support tech to obtain important information about your system. The model number of your HP/Compaq computer is also very important. All of this information will be on a sticker on your computer. Remember, the more information we have, the better we can serve you.

Your serial number sticker will be found on the top, side or back of your computer. On some models, it will be on the inside of the hinged lid covering your CD drive. It will look something like the one shown here. On some HP/Compaq models, you can view this information by pressing Ctrl + Alt + S
(remember to hold down the Ctrl and Alt keys while pressing S)